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Milo Dodds


LinkedIn https://www.linkedin.com/in/milododds                                                                                                           milo.dodds@gmail.com
Portfolio http://www.milododds.com                                                                                                                                                        (408) 888-5171

Fremont, CA 


Corporate Education Specialist


Fourteen years of corporate education experience with a focus on rapid instructional design, eLearning development, information security awareness and I.T. technical training. Specialties: coordinating, designing and developing educational programs for companies that want to improve their employees’ knowledge, skills and performance.​

Information Security Education and Awareness                 Cisco Systems                                                      2014—2016

  • Managed the general information security awareness program for new hires and automated the notification process from 60% to 85% compliance rate
  • Raised the yearly ISO27K compliance campaign rate to 93% compliance for over a 16k global target audience
  • Designed the long-term strategy and beginning courseware for privileged administrators within networking, compute/storage and cloud development
  • Upgraded an internal team and Jive based sites with an emphasis on social media


L@C Quality Champion & ID PM                                            Learning@Cisco                                                    2013—2014


  • Obtained ISO9001 U.S. Auditor credentials
  • Managed and prepared for internal ISO27K and 9001 audits
  • Continued to drive instructional design standards across all of our partner vendors through the Xyleme platform


L@C Content Developer & ID PM                                         Learning@Cisco                                                      2011—2013


  • Updated all internal policies, processes and procedures reducing the overall project timeframes to 90 days
  • Authored customer facing learning content within a new XML based authoring platform (Xyleme)
  • Provided guidance and enforced the instructional design standards for Cisco’s certification based courses (CCNA, CCMP and CCIE along with various new network security based courses



LDSG Metrics Team                                                                 Cisco Systems                                                         2010—2011


  • Provided Key Performance Indicators (KPIs) to senior management for benchmarking learning hours per employee, cost per learning hour and spend per employee to enable critical decision making for cost effective learning solutions
  • Supported the LDSG Services Business Engagement Team through consumption training summary reports, program completion reports and various ad hoc reports via dashboards and Business Objects. These reports were integral in showing business clients the value add LDSG provided for their training dollars spent

 
LDSG Web Developer                                                             Cisco Systems                                                         2009—2010


  • Created and maintained internal sites and wikis by adding additional pages, applying new templates and features from the components library and applied overall governance by monitoring and training our users
  • Assisted my team with our client facing website with the redesign of the Cisco New Hire Orientation site

 
ELearning Lead Developer                                                  IT Learning Group                                                    2002—2009


  • Co-Developed (Technical Lead) CEC facing accessibility compliant eLearning Templates used across many Cisco organizations
  • Designed, developed and delivered 200+ internal learning projects

 
PROFESSIONAL ORGANIZATIONS & LEARNING COMMUNITY AFFILIATIONS


  • ELearning Guild – Professional Organization                          
  • Presented three times on the topic of Augmented Learning
  • Helped negotiate sliding scale discount for Cisco Group Memberships


Leading Communities of Practice


  • Co-Coordinator of the Innovations in Learning Community: maintained internal site and coordinated guest speakers for 300+ members
  • Co-Lead the Adobe Flash and Adobe Captivate Communities of Practice


EDUCATION                            


FOOTHILL COLLEGE INTERNATIONAL EXCHANGE PROGRAM, Los Altos, CA                               
Dorint Hotels, Bad Durkheim, Germany                                                                                                                                                                         


HUMBOLDT STATE UNIVERSITY, SCHOOL OF BUSINESS, Arcata, CA

Bachelor of Science in Business Administration                                                                                                                                                         
Concentration in Finance with additional courses taken in German Studies & Environmental Engineering

DARYL SINK & ASSOCIATES, Santa Clara, CA                                                         
Instructional Design Certification                                                                                                                                                                                     


FRIESEN KAY & ASSOCIATES, San Francisco, CA                                                  
Instructor Led Certification                                                                                                                                                                                                 


U.S. 9001 Auditor’s Credential, San Jose, CA                                                                                                                                                               



VOLUNTEER EXPERIENCE


Cubmaster for Pack 447, Fremont, CA                         

  • Maintain our “Gold Level” standards rating within the San Francisco Bay Area Council
  • Facilitate monthly pack level meetings
  • Coordinate community volunteer opportunities


Coach Jr. Lego League Team

  • Provide coaching to six 7-8 year olds who will compete in a Jr. Lego League Expo


Parent Coach and Scorekeeper for Mission San Jose Little League (MSJLL)